Welcome to the Knowledge Hub
All the resources you need to complete your background checking application
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What are BPSS Checks?
BPSS Checks are commonly requested for contractors working in the construction and tech sectors. If you’re unfamiliar with what BPSS is, then it can be hard to know where to start. IN this article, we look at exactly what you need to know.
What Background Checks do I need for SMCR (Senior Management & Certification Regime)?
The Senior Management and Certification Regime (SMCR) requires FCA and PRA regulated firms to properly assess the fitness of their employees. Background checks are a big part of this. Here we look at exactly what checks you need to be compliant under the SMCR.
What checks should I expect as a foster carer in the UK?
Background checks are a fundamental part of being a foster parent. Comprehensive checks are needed to make sure foster children are suitably safeguarded. Here, we look at what checks you’re likely to go through as a prospective foster parent.
What you need to know about Safeguarding as a Children’s Activity Provider
Safeguarding guidance can be confusing for children’s activity providers, as much of it is non-statutory. But having effective safeguarding protocols is vital for any organisation that works with children. Here we look at exactly what you need to know.
How can I tell if a DBS Certificate is genuine?
DBS Checks are far more than a tickbox exercise. DBS Certificates are in place to make sure vulnerable groups are protected from people who might pose a danger to them. This is why being able to identify a genuine DBS Certificate is so important.
Are DBS Checks Online Safe
In recent years, fraud and online crime has been rising. This has led to many people being concerned about the security of their personal information online. As a large amount of personal information is involved in a DBS Check, is completing your application online safe?
Do under-18's need a DBS Check
Do people under the age of 18 need a DBS Check? This is something our advisors get asked all the time, and it’s understandably a little bit confusing. In this article, we look at exactly what you need to know.
Criminal Record Checks When Working Internationally
If you are working abroad you may need to provide evidence of your criminal record history to your employer. In this article from our Knowledge Hub, we break down exactly what you need to know about criminal record checks and working abroad.
DBS Checks in Schools, Colleges and Other Education Settings
DBS Checks are a vital part of recruiting safely in the education sector. Whether you’re recruiting for a school, college or independent provider, you need to be sure your DBS Checks are done right. In this guide, we break down exactly who needs what.
What DBS Checks do Taxi and Private Hire Drivers need?
DBS Checks for the taxi trade are often confused as the rules have changed significantly over the past few years. In this guide, we go into detail about what DBS Checks are needed for taxi and private hire drivers in the UK.
What is the Police National Computer (PNC)?
The Police National Computer is an essential partof both law enforcement and safeguarding in the UK. It records information that is essential for organisations to be able to make safe recruitment decisions.
What DBS Check do I Need for a Personal Licence?
Anyone in charge of selling alcohol, either at a bar or in a shop is in need of a Personal Licence. As part of a Personal Licence application, licensing authorities will need to see a DBS Check. If you’re not an expert on DBS Checks, you might not know where to start. This is why we’ve put together this guide.
How Do I Get A DBS Check for Myself?
Whether you need one for your new job or you’re self-employed, getting a DBS as an individual can be confusing. In this guide, we look at exactly how to apply as an individual, what level of DBS Check you can and can’t have and why.
Explained: What are the different types of DBS Check?
People are often confused by DBS Checks. The three different levels of DBS Check are a common source of confusion. In this article, we break down exactly what the key differences are between each type of DBS Check.
2023 Update: Why is my DBS Check taking so long?
Stage 4 tends to be the longest stage of a DBS check, but what even is this stage? We go into detail about what this stage involves and what you can do to speed it up.
Adult First Checks, ISA Adult First and POVA Checks: What Are They?
Employers in the care sector can request what are known as Adult First Checks. These have also been called ISA Checks or POVA Checks. They are all the same thing and are basically an expedited check of the Adult’s Barred List. These checks can only be used in certain situations.
Ultimate Guide: Everything you need to know about DBS Certificates
DBS Certificates are an essential part of recruitment in some industries. Without a valid DBS Certificate, you will not be able to find employment in certain sectors. To ensure you know everything you need to know about DBS Certificates we’ve put together this guide to help.
DBS Update Service Checks for Employers
The DBS Update Service is a vital tool that allows more flexibility for employers and DBS Certificate holders. This subscription service allows job seekers to move into similar roles without the need for a new DBS Check to be carried out.
DBS Checks for Children’s Television
On this day in 1958, Blue Peter, the nation’s favourite children’s TV show, was first aired. Blue Peter is now the longest-running children’s TV show in UK history. In honour of this, we’re sharing a guide for everything you need to know about DBS Checks for Children’s Television.
ID Guidance - Basic Applications
Information for ID verifiers about the types of identification documents you can process in support of a Basic DBS application.
Frequently asked questions
Who are the DBS?
The DBS formed after the merge of the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA) in December 2012. They are a non-departmental government body and are responsible for carrying out criminal record checks, as well as maintaining the Child and Adult Barred lists.
Personnel Checks are a DBS Umbrella Body authorised to process DBS Check applications of all levels.
What is a DBS Check?
A DBS Check or Disclosure is the name given to the three types of criminal record check available to organisations and individuals. The level of DBS Check determines how much of someone’s criminal record history is checked and then disclosed on the certificate.
Organisations can apply for Basic, Standard or Enhanced DBS Checks for their employees or volunteers. The level of check required would depend on the eligibility of a specific job role.
How long does a DBS Check take?
Turnaround times can vary significantly depending on individual circumstances and various other factors. The Disclosure and Barring Service advise that a normal processing time for any level of check is 6-8 weeks.
Most checks don’t take that long, particularly not the ones we submit. On average, the processing times for our DBS application submissions are as follows:
Basic DBS – 24-48hrs
Standard DBS – 5-7 days
Enhanced DBS – 10-14 days
This average is collated from the tens of thousands of checks we do annually but can never be guaranteed.
How often should I renew my organisations DBS Checks?
A general best practice is to run DBS Checks on your employees every three years.
Although people commonly talk about renewals of DBS Checks, it’s not something you can do per se. Every time a check is carried out on someone it is a completely new check and has no bearing on any previously issued.
In some industries, there are specific rules on how often you must check your staff. It is important to familiarise yourself with any regulatory requirements to ensure your organisation’s compliance.
How can I track my DBS Check?
Easy! All you’ll need is the applicant's name, date of birth and application reference. Follow the corresponding link below and enter the requested information. You’ll then be given a status update about the application:
Enhanced, Standard & Volunteer DBS Tracking
Who receives the DBS Certificate?
When a DBS Check is completed the certificate is posted out directly to the applicant's current address, as it appears on the application form.
The exception to this is the Basic DBS Check. Applicants have the option to either, provide a ‘care of’ address for the certificate to be posted to, or, have the option to receive the result information only by email.
What is the DBS Update Service?
The DBS Update Service is a means for applicants to register the details of their DBS Certificate. This information is then kept updated by the DBS and can be shared with potential employers. This is a subscription service run by the DBS at £13pa.
Anyone who has had a DBS Check completed can sign up to the DBS Update Service. This needs to be done while the DBS Check is in progress, or within 30 days of its issue.
Only the named person on the DBS certificate can sign up to the DBS Update Service. An employer or organisation would be unable to do this on their behalf.
How do I reset my login details?
If you have forgotten your password, there is a ‘Forgot Password’ option on Login page. Simply navigate to this site, https://app.personnelchecks.co.uk/login. Select the button which says “Forgot your username/password?”.
Once selected, you will be asked to enter the email address associated with your account. Once submitted, an email will be sent to you with fresh login details and you should then be able to log in.
If you’re having difficulty with this process, you can drop us an email at letstalk@personnelchecks.co.uk or give us a call on 01254 35568.
What is meant by ‘eligibility’?
Eligibility is what determines the level of check that is appropriate for any given job role. To obtain the Standard, Enhanced, or Volunteer DBS Check, an applicant would need to meet certain eligibility criteria.
Eligibility is a constantly evolving area of guidance and can be hard to keep track of. The DBS do offer comprehensive guidance documents, here, but they can be hard to decipher if you aren’t familiar with the legislation.
It’s best to be sure you are buying the right check for your needs. We recommend looking at our Ultimate Guide to Eligibility before purchasing any DBS Checks online.
All our advisors understand how confusing eligibility can be so if you are still unsure, get in touch! You can drop us an email to letstalk@personnelchecks.co.uk or give us a call on 01254 35568.
What is ID verification?
ID verification is a major aspect of the DBS application process. This is the final stage of the application before it is submitted and the DBS Check begins.
It is your responsibility as an employer carrying out criminal record checks to confirm the identity of any DBS applicants. It is also a vital way to check for potential errors in an application form.
For a full breakdown of how to carry out ID verification accurately, you can check out our Ultimate Guide to ID Verification. You can find the most up to date guidance from the DBS, here.
What ID documents can I accept in support of applications?
For Basic DBS applications, you must select and verify two documents from the list below:
Valid Documents List – Basic DBS
For Standard, Enhanced and Volunteer DBS applications, you must select and verify three documents from the list below: